Bot Names: How to Name Your Chatbot +What We’ve Learned
In 2016, Facebook added permission that allows developers to run chatbots on their platform. A study has found that more than 70% of companies use chatbots because they can attract more customers and fulfill various requirements of the targeted audience. The bots both appear as individuals and participants in a group chat. Besides commercial brands, many banks, media companies, airlines, hotels, restaurants, and government offices use chatbots nowadays.
- “The AI generated many names, and although some of them seem pretty ‘cultured’, I just can’t bring myself to choose one… [my husband] is clearly lazy!
- Chatbots are very similar to real human conversation, and they can engage customers through instant messaging services like Facebook Messenger or Skype.
- Praveen Singh is a content marketer, blogger, and professional with 15 years of passion for ideas, stats, and insights into customers.
- There’s one thing that the pandemic has taught us in the past two years – Chatbots are an indispensable means of communication for businesses.
- That’s
especially when it comes to dating chatbots or charity/non-profit engagement
where you want people to “feel” more about what is being said.
A catchy chatbot name will also help you determine the chatbot’s personality and increase the visibility of your brand. The hardest part of your chatbot journey need not be building your chatbot. Naming your chatbot can be tricky too when you are starting out. However, with a little bit of inspiration and a lot of brainstorming, you can come up with interesting bot names in no time at all.
Smart names make chatbots more approachable
If you’re thinking of launching a new product or service, then you should consider including chatbots in your strategy. They’re becoming increasingly popular, which means more people are using them every day. Technology companies, especially chatbots, AI, and SaaS product companies continue to grow in popularity. This means naming their product/company continues to become increasingly difficult. The questions below may not help you identify the right chatbot name, but they’re going to help you exclude the wrong chatbot names for your desired purpose. were used to prefer in the chatbot industry, but lately use of female chatbot have become popular.
Then later, you can change the name once you start getting customers. There are many websites where you can find thousands of ideas. For example, “Eva Chatbots” sounds like an obvious choice but does not tell much about the services offered by the company. On the other hand, “Eva Sales Chatbot” tells more about her work.
Naming as a Step Towards Eliminating Customer Service Knowledge Gaps
To truly understand your audience, it’s important to go beyond superficial demographic information. You must delve deeper into cultural backgrounds, languages, preferences, and interests. Simply enter the name and display name, choose an image, and select display preferences.
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Make it fit your brand and make it helpful instead of giving visitors a bad taste that might stick long-term.
That’s when your chatbot can take additional care and attitude with a Fancy/Chic name. It’s a great way to re-imagine the booking routine for travelers. Choosing the name will leave users with a feeling they actually came to the right place. This community is full people who have actually started something. So the connections and learnings are based on a shared commitment to action.
Certain bot names however tend to mislead people, and you need to avoid that. And if you want your bot to feel more human, you need to write scripts in a way that makes the bot conversational in nature. It clearly explains why bots are now a top communication channel between customers and brands. This does not mean bots with robotic or symbolic names won’t get the job done. When it comes to naming a bot, you basically have three categories of choices — you can go with a human-sounding name, or choose a robotic name, or prefer a symbolic name. Naming a bot can help you add more meaning to the customer experience and it will have a range of other benefits as well for your business.
Creative bot names
These names will tell your customers that they are talking with a bot and not a human. Since you are trying to engage and converse with your visitors via your AI chatbot, human names are the best idea. You can name your chatbot with a human name and give it a unique personality. There are many funny bot names that will captivate your website visitors and encourage them to have a conversation.
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